Customer Testimonials

Unedited email excerpts from our customers.

  • "Hi Mike,Few days ago I got corker that I ordered from you, It’s arrived in excellent condition and today I used it for first time. Very pleased with product and service you are offered. Thank you very much" ~Max.
  • "Hi Mike, I got the replacement part yesterday evening. I didn't know I would get the whole condenser kit so I'll only see my friend this Saturday to get all the other stuff back. So I'll be sending you the package Sunday, so it should leave during the night of Sunday to Monday (depends when is the Easter holiday...).
  • Thank you for that EXCELLENT service! I wish all companies would have that kind of customer service!" ~Mathieu Riendeau
  • "Hi Bill,thank you so very much for your expeditious reply to my concern. The information and link to the video was extremely helpful. I sincerely appreciate your time and assistance. Thanks" ~Norm
  • "i love this company amazing service, price and great all around experience, have ordered alot through here and never disapointed recommend this site to everyone i know and am a lifetime customer. you guys are awesome" ~Steve
  • "Hi William. Apparently you managed to get my order straightened up. We had some power glitches at the time , so I wasn't completely sure what had transpired. The next thing I thought about was, oh great I'll get a double order, but in all my orders there has never been a problem. Thx again." ~Rick Friesen
  • "I just wanted to say thank you and let you know how much I appreciated Daniel calling me back to advise me he had foegotten to include shipping on the amount he gave me for my order. I looked back and we have been customers with Brewery Lane since 2003, and I have always been given courterous and good service. Thank you for including the black knobs at no charge. Our mini-jet has been a great asset to our home wine making ventures, my spouse won a blue ribbon with his white vinfera Moscoto this past fall at the North Carolina State Fair. We have really enjoyed the quality and clarity we have acheived with the filtering system.
  • Again thank you. Sincerely a satisfied customer" ~Judy Haymore
  • "Hi Bill, Thanks for your prompt reply , and i must say you guys are pretty quick ... i figured it hadnt even been shipped yet. Awesome ... thanks a million.Have a great day ~Joel Thibodeau"
  • "Thankyou so much. I have to say I'm impressed with the fact that you dealt with my small issue so promptly and also thank-you for the extra caps! It's a nice gesture."
  • Have a nice holiday! ~ Candice Lafontaine
  • "It's great to have such good customer service... We will be sure to place more orders from you in the near future!" ~Sheri.
  • "I'll be sure to give you my business as much as I can. I appreciate the customer service. Have a good holiday." ~Mike
  • "Unbelievable!!!!!!!!!!!!! I barely hit send. No, had never tried that specific flavor and was really looking forward to it. Normally I would simply just call it a bad deal,but thought I might not be the only person left with a "what was that supposed to be" look on their face. Again, thx for your super quick reply, and for listening to me. Customer 4 ever." ~Rick Friesen
  • "OK.....this is unreal. Getting an instant reply !!! Your products are great, you immediately appease a customer issue , and (again) your response time(on a sun. evening) is totally unheard of. Yepper I will be placing an order soon." ~Rick
  • "yes mike my order was perfect and great service as always i have recommended your site to all the people i know making beer and wine, you have good prices and excellent service everytime" ~Steve
  • "That’s fine Mike, and thanks for the correspondence. It sure makes a difference when a seller communicates with the customer as you have. I will be sure to spread “word of mouth” advertising for clickabrew." ~Jeremy
  • "Clickabrew order received this morning. Very satisifiied." ~Todd
  • "Just wanted to say thanks as I received my order today in good shape today. Pretty quick for having to go through customs Im assuming. Great job, wish I was near you as your prices are great and even with big shipping charges you will still cheaper then all the others that are closer. Kudos!" ~Wade Evans
  • "hello bill, thank once again for your prompt delivery of your merchandise.i received the hydrometer and test gar today in the mail and i will recomend your online store to those i know." ~jeff
  • "Thank you so much for you quick response, it says alot about your way of doing business. Thank you for all of your help. You will hear from someone soon regarding my order thank you again." ~jessica
  • "Thanks again for all your help in picking these items out for my son in law - you were by FAR the most helpful of all the web sites I looked into. That was very important to me in choosing who to go with. Many thanks!!" ~Dorothy-Anne
  • "Thanks Bill, really appreciate it. I put up my partridge wine on Oct. 7 and couldn't get sthe fermentation started. The info that you sent to Tina at Complete Office Solutions for me really worked. It has taken off!!! I will certainly be using your kits again, knowing that such help is available. Thanks again!" ~Les
  • "bill: wanted you to know my order arrived few days ago and all was well and fresh. haven't had the chance yet to start the mini jet but since i have 9 gallons of concord racking, the mini will get a workout soon. i appreciated the ease of ordering and swift delivery considering we are a million miles apart. since i am a "senior" citizen i would encourage all your current and potential senior customers to try on-line ordering. it was a pleasure for me to use and i'm no computer person by any means. ~tony nigro
  • "Just a quick email to say thank you for the quick response to the problems I had with the regulator for the kegging setup I purchased from your store. I have received the new regulator and will return the other one when I an in the St John's area. Good service." ~Brett Luscombe