Shipping & Handling

At this time we ship to Canada and the United States only.

Shipping charges will be calculated at the check out. We ship by Canada Post to the United States and Canada unless we are requested to do otherwise.

Get FREE Canadian shipping information here.

Get FREE wine kit bundle shipping information here.

How Shipping Weight is Calculated

Shipping is based on the weight and the dimensions of the packages. Some items, because of their bulk or weight, may incur extra charges. For example a plastic carboy weighs less than five pounds but it's dimensional weight is 20 pounds. If there are any extra charges you will be advised before shipping and billing.

Expected Delivery Times

Canadian Customers:

You can choose from Standard or Xpress Post. Standard Post will usually take 3 - 10 days while Xpress will be 1 - 5 days. Please note that some remote regions of Canada will incur extra charges and shipping times can be up to 21 days.

United States Customers:

You have a choice of Canada Post Xpress and Canada Post Ground. Canada Post Xpress will usually take 4 - 7 business days while Canada Post Ground will usually take 14 - 21 days depending on which state we deliver to. Our Shipping depot is located in Eastern Canada so deliveries to California or Texas for example will take 3 or 4 days longer than shipping to New York.

Please note that business days do not include Saturday, Sunday or holidays or delays by Customs.

Customs

Duties may apply to items which were manufactured outside of Canada and the USA. You will be responsible for any duties or taxes levied by your Country. Usually these charges are minimal. We have no control over customs charges so you should contact your local customs office if you have any questions.

Some of the Items we carry are heavy and can be quite expensive to ship by Xpress. Please consider this when ordering. It usually takes an extra 5 - 7 days to receive your shipment by Standard but the shipping charges can be 1/3 to 1/4 less than the price of Xpress

FREE Shipping to Canada

Who is eligible for Free Shipping?

Free shipping is available to all Canadian addresses except Canada Post Air Stage Office destinations. Your order must be shipped to a single eligible Canadian postal address.

How do I get Free Shipping?

To get FREE shipping you must make a minium purchase.

Province Minimum Purchase
Newfoundland & Labrador
Island portion arrives 1-3 business days. Labrador portion arrives 3-10 business days.
$49
All other eligble provinces
Arrives 3-10 business days.
$199

Restrictions and Fine Print

  • Applies to Newfoundland & Labrador orders $49 or greater and orders $199 or greater in the remaining Canadian provinces and territories excluding gift certificates and taxes.
  • Delivery by Canada Post Regular Ground Service only. Free Xpress shipping is not available.
  • Canceling items, combining orders or changing your shipping address may affect your order's eligibility for free shipping.
  • Applies to Canadian delivery addresses only excluding Canada Post Air Stage Office destinations.
  • You will not receive free shipping if any item or items are cancelled on your order that brings it below your minimum amount for free delivery.
  • Some heavy or oversized items have a special handling fee. This fee will still be applied to your order.
  • Some items do not qualify for free shipping. These items will be cleary marked and you will be asked to call for the shipping price.
  • We reserve the right to change or discontinue free Canadian Shipping at any time.

If your order qualifies for free Regular Ground Post Shipping but you prefer to pay for Xpress shipping please request it in the notes section at the checkout. We will then email you with the shipping cost and get your approval before processing your order.

FREE Wine Kit Bundle Shipping

Buy a Bundle. Save a Bundle!

Bundle a Glad Hatter or Heritage Estates wine kit with shrink seals, labels and corks and get FREE shipping to most Canadian addresses!

Your bundle will include:

A Glad Hatter or Heritage Estates wine kit
30 self-adhesive designer labels
30 matching shrink seals
30 corks (9 Long)
FREE shipping (Overweight & Oversize handling fees still apply).

RESTRICTIONS:
  • Free shipping is for Bundles only. Shipping will be applied to unbundled items in your cart.
  • Free shipping on bundles is available to Canadian addresses only.
  • Free shipping on bundles is not available to Canada Post Air Stage Office destinations
  • Delivery will be by Canada Post Regular Ground Service. Free Xpress Post shipping is not available.